Credentialing

HumRRO supports a number of certification and licensure programs representing a wide variety of occupations. In many cases, we serve as the primary testing contractor in the design, development, implementation, and maintenance of the testing program. In some cases, we have assumed primary support of existing programs. In either case, there are routine test scoring and maintenance activities that are done continuously and other activities, such as job analysis, that are repeated every few years. HumRRO also provides ancillary support to certification and licensure test programs by independently auditing their procedures or providing supplementary support (e.g., psychometric analysis, job/practice analysis) to their in-house staff or primary testing contract.

NBC-CAM and the Certified Manager of Community Associations

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NBC-CAM sponsors the Certified Manager of Community Associations® (CMCA®), a nationally accredited certification program for entry-level community association managers. HumRRO has worked with NBC-CAM since 1995 to ensure that the CMCA® measures the most current and critical knowledges that entry-level managers need to successfully perform the job. When the program launched, HumRRO conducted a systematic role delineation study to identify important job tasks and the knowledges needed to perform those tasks.

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American College of Healthcare Executives (ACHE)

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American College of Healthcare Executives (ACHE) sponsors a certification program to qualify healthcare executives as Fellows of ACHE (FACHE). Since 1998, HumRRO has provided technical consulting and support for development of the certification examination. HumRRO adheres to professional and legal standards for valid and fair testing in our design and methodology to test development. Every five years, we perform a job analysis study, conducting interviews, focus groups, and an online survey to identify critical tasks and the knowledges necessary to perform those tasks.

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Developing a foundation for its competency-based education and certification initiatives (ALA)

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The mission of the Association of Legal Administrators (ALA) is to

  1. improve the quality of management in legal services organizations,
  2. promote and enhance the competence and professionalism of legal administrators and all members of the management team, and
  3. represent professional legal management and managers to the legal community and to the public at large.
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National Physical Therapy Examination Program Practice Analysis

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The Federation of State Boards of Physical Therapy (FSBPT) develops and administers the licensure testing program for Physical Therapists (PT) and Physical Therapist Assistants (PTA). FSBPT administers the National Physical Therapy Examination (NPTE) to candidates for licensure or registration in all 50 states, the District of Columbia, Puerto Rico, and the Virgin Islands.

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Consultant Services for Veterinary Surgeon Certifying Examination

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Since the early 1990s, HumRRO has assisted the American College of Veterinary Surgeons (ACVS) with examination development, administration, scoring and score interpretation (i.e., setting pass scores and providing feedback to examinees) for its board certification program. The certification procedures include a written multiple-choice test, a case-based examination that focuses on several unfolding medical cases, and a practical examination that focuses on different types of medical tools and procedures

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